Imagine a manager who, through his/her every action, word, decision, and gesture, clearly communicates unfailing commitment to the employee's creativity, resourcefulness, and success. Beyond that, this manager expects accountability for results and gets it, no kidding. Welcome to the world of business coaching! It's a place where new assumptions are emerging. Where questions are asked, where managers and employees mutually and consistently move to solutions that work and where people walk the walk together toward a common vision. There are underlying assumptions that support a coaching approach in the workplace: 1) No one person, even the manager, has all the answers; 2) Employees are creative and resourceful, and so are their managers; 3) Managers and employees communicate feedback and ideas mutually and frequently; 4) There are no wrong answers, no judgments; and 5) Accountability, results and timeliness are the norm, no kidding.

Topics to be Covered Include:

• Commonly accepted coaching practices
• What are supporting behaviors & initiating behaviors
• Understanding observational skills and analytical skills
• Create functional coaching relationships
• Effective interviewing skills & feedback
• Identify the roles of the coach
• Actions steps, goals and accountability

Date/Time: Thursday November 29, 2012 9:00 AM - 4:00 PM

CEUs: .6 (6 contact hours)

Instructor: Melanie Keveles

Cost: $129 (or $119 if enrolled in the program)

Location: UW-Superior Campus Yellowjacket Union 203

Ways to Register:

• Register Online
• Contact Julie Elliott at (715) 394-8191