Cashier’s Office FAQs

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Tuition and Bills

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Pay Online

Log in to E-Hive to view your bill.

Pay In-Person

To make a payment after hours, use the secure payment dropbox located outside of the Cashier’s Office. The after-hours dropbox accepts checks only. Please write your student ID# on the check.

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This is because of reciprocity, which enables Minnesota residents attending UW-Superior to pay the same tuition rate they would pay at a similar state institution in Minnesota. It is the student’s responsibility to apply for reciprocity. Reciprocity is not automatic. The state of Minnesota grants reciprocity on the basis of the application provided by the student. Students must apply online at the Minnesota Office of Higher Education. Those who do not apply, apply late and/or not approved will be required to pay non-resident rates.

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You can choose to have your refund money deposited directly to a bank of your choice. This will give you faster access to your funds. Login to E-Hive to complete direct deposit enrollment.

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UW-Superior no longer mails tuition bills to students. Electronic billing is the official means of generating tuition bills to all UW-Superior students. It is your responsibility to check your E-Hive account to view your bill.

  • Failure to view the bill does not release the student from payment responsibilities
  • Students who are not making their own payments must forward the bill to the proper party.
  • Students can print a copy of the bill to send with their payment or to send to parents or a third party
  • The student is responsible for paying all fees on time
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The University of Wisconsin-Superior does not mail billing statements to students.

Billing statements are only available online via E-Hive. To access your billing statement, you must know your E-Hive login and password. Students who don’t know their E-Hive login and password or who are having difficulty accessing E-Hive should contact the Technology Services help desk at (715)-394-8300 or e-mail the help desk at: helpdesk@uwsuper.edu. Failure to view your billing statement will not excuse students from payment deadlines.

To access your billing statement simply log into E-Hive and follow these steps:

  • Locate the “view bill” link under the Finances heading
  • Choose the appropriate semester 
  • View or print your electronic billing statement

All students are encouraged to view their bill whenever changes are made to their account. For example dropping or adding classes and changes to the meal plan and/or housing status.

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For more information about refunds, please visit the Refunding Information page.

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Your refund preference for BankMobile does not transfer to this new process. Every student who would like to enroll in direct deposit refunds need to do so through their student E-Hive account.

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If you do not enroll in direct deposit, a paper check will be sent to your mailing or home address via regular mail. However, a paper check may take up to 5-7 days from the day the university releases the funds.

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If you do not enroll in direct deposit, a paper check will be sent to your mailing or home address via regular mail. However, a paper check may take up to 5-7 days from the day the university releases the funds

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Your options include having your refund:

  1. Directly deposited to your current bank: (3-5 business days).
  2. 2. Mailed, as a paper check, to the address in E-Hive: (7-10 business days).
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Any credit balance will be disbursed to you through direct deposit or paper check. All UW-Superior students with a bank account in the United States are eligible to enroll in direct deposit. If you do not enroll in direct deposit, a paper check will be sent to your mailing or home address via regular mail.

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Please see the Cashier’s Office Summer Tution and Fee Schedules.

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Office Hours are 7:45 a.m.- 4:30 p.m. Monday through Friday

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A class drop fee of $20 will be assessed for each transaction (independent of number of credits) processed after the 10th day of the semester.

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The term segregated fees or activity fees describes charges in addition to tuition that are assessed to all students for services, programs, and facilities that support the primary mission of the university.

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Current payment information and due dates are available at the Cashier‘s Office. 

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All students who have attained 84 credits or more will be assessed a senior processing fee of $50. The fee covers the cost of the diploma and expenses of the commencement ceremony. All students must pay the fee whether or not they participate in the ceremony.

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Scholarship checks must be processed through the Financial Aid office. Please bring the check to the Financial Aid office, Old Main 110, in order to:

  • Verify that the student meets all the criteria established by the donor to receive the funds.
  • Avoid any possible over-award of the student’s other financial aid.
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Segregated fee funding is designed to provide funds for recreational, cultural and leisure activities and groups that are not funded through other state appropriations. Segregated fees are not designed to be user fees, but are intended to contribute to the richness of the university community.

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If you have a hold listed in your Student Center, there will be instructions provided to guide you on what to do to have the hold removed from your account so you can register for classes. 

E-Hive

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UW-Superior no longer mails tuition bills to students. Electronic billing is the official means of generating tuition bills to all UW-Superior students. It is your responsibility to check your E-Hive account to view your bill.

  • Failure to view the bill does not release the student from payment responsibilities
  • Students who are not making their own payments must forward the bill to the proper party.
  • Students can print a copy of the bill to send with their payment or to send to parents or a third party
  • The student is responsible for paying all fees on time
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The University of Wisconsin-Superior does not mail billing statements to students.

Billing statements are only available online via E-Hive. To access your billing statement, you must know your E-Hive login & password. Students who don’t know their E-Hive login and password or who are having difficulty accessing E-Hive should contact the Technology Services help desk at (715)394-8300 or e-mail the help desk at: helpdesk@uwsuper.edu. Failure to view your billing statement will not excuse students from payment deadlines.

To access your billing statement simply log into E-Hive and follow these steps:

  • Locate the “view bill” link under the Finances heading
  • Choose the appropriate semester 
  • View or print your electronic billing statement

All students are encouraged to view their bill whenever changes are made to their account. For example dropping or adding classes and changes to the meal plan and/or housing status.

Registration and Advisement

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If you have a hold on your account, you may be prevented from registering for courses. Common holds include: 

  • Having a balance of $2,000.01 or higher 
  • Needing to meet with your advisor
  • Missing official or final transcripts
  • Being placed on academic suspension
  • Requiring completion of orientation

You can see if you have any holds by visiting your Student Center in E-Hive. If you have a hold listed in your Student Center, there will be instructions provided to guide you on what to do to have the hold removed from your account so you can register for classes.  

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If you have a hold listed in your Student Center, there will be instructions provided to guide you on what to do to have the hold removed from your account so you can register for classes. 

Scholarships

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Scholarship checks must be processed through the Financial Aid office. Please bring the check to the Financial Aid office, Old Main 110, in order to:

  • Verify that the student meets all the criteria established by the donor to receive the funds.
  • Avoid any possible over-award of the student’s other financial aid.

Student Tax Reporting Information – 1098-T

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For the 2020 tax year and forward, 1098T’s can be accessed online in early January through your E-Hive account. You can follow these instructions to access your 1098-T electronically.

If you do not consent to receiving the 1098-T electronically, your 1098-T will be mailed by January 31st to the home address that is listed in E-Hive. If you did not receive a 1098-T, check your home address in E-Hive and make any necessary updates. 

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Information about International Taxpayers can be found on the IRS website. UW-Superior is unable to provide individual tax advice. Please consult a tax attorney, informed tax preparer or adviser if you have specific questions related to tax preparation.

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Please contact the Registrar’s Office at registrars@uwsuper.edu to get assistance with a name change.

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No. The address shown on Form 1098-T is irrelevant for IRS income tax filing purposes. However, you should update your address in E-Hive, so that the University has up to date information. If you no longer have access to E-Hive, please contact the Registrar’s Office at registrars@uwsuper.edu to update your address.

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Students without an active E-Hive account can request reprints by contacting the Cashier’s Office at uwscashier@uwsuper.edu.

For years prior to 2020, contact the Cashier’s Office at uwscashier@uwsuper.edu. 

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In January of each year, the UW system provides an IRS Form 1098-T for all students who had qualified tuition and other related educational expenses paid during the previous calendar year. The form is mailed at the end of January.

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Not necessarily. The University is required to provide the “amounts paid” and “scholarship or grant” figures to help you determine the amount of qualified expenses you can claim on your IRS Form 8863. Per Internal Revenue Code Section 25A, taxpayers may claim an education tax credit only with respect to qualified tuition and related expenses paid during the calendar year. You will need to review your payment records to determine the actual qualified expenses paid. Remember that qualified amounts paid by student loans may count as payments eligible for these purposes. Scholarships and grants received may reduce your eligible payment amounts. See IRS Publication 970 for information to determine your qualified expenses paid amount.

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Qualified tuition and related expenses refer to tuition and required fees, such as segregated fees and lab fees, a student must pay to be enrolled at or attend an eligible education institution. Tuition waivers and remissions are considered reductions to qualified tuition and expenses. Qualified expenses do not include:

  1. Amounts paid for any course or education involving sports, games or hobbies unless the course or other education is required as part of the student’s degree program or is taken to acquire or improve job skills.
  2. Charges and fees for room, board, insurance, transportation, personal, living and other family expenses.
  3. The cost of books and equipment are generally not qualified expenses because eligible educational institutions usually do not require that the cost of the books or equipment be paid to the institution as a condition of the student’s enrollment or attendance at the institution.However, some campuses may have a mandatory textbook fee or rental program which may be included as a qualified related expense.
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The figure in Box 5 – Scholarships or Grants includes scholarships, grants, and if applicable, payments made by a third party under a formal billing arrangement (i.e. outside scholarships, employer provided educational assistance (regardless of taxability), military, etc.) which have been administered by the UW system. If you received other forms of outside scholarships and grants not administered by the UW system, it is your responsibility to adjust the figure accordingly. Third party payments do not include payments made by your parent or other individuals.

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The single most important information on the form is your Social Security Number. You must submit a written request to change or correct your SSN by mail or in person to the Registrar’s Office. You may be required to supply a signed, legible copy of your Social Security card or complete Form W-9S (Request for Student’s or Borrower’s Taxpayer Identification Number and Certification). Form W-9S is the official IRS form used to state your SSN. You need only complete Part I of this form when requesting a 1098-T. Enter your SSN in the spaces marked “Taxpayer identification number.”

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Yes. Section 6050S of the Internal Revenue Code, as enacted by the Taxpayer Relief Act of 1997, requires the University to file information returns to assist taxpayers and the IRS in determining the amount of qualified tuition and related expenses (qualified expenses) for which an education tax credit is allowable under section 25A (Hope and Lifetime Learning education tax credits), as well as other tax benefits for higher education expenses.

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The 1098-T form is used by eligible educational institutions to report information about their students to the IRS as required by the Taxpayer Relief Act of 1997. Eligible educational institutions are required to submit the student’s name, address, taxpayer’s identification number (TIN), enrollment status, amounts pertaining to qualified tuition and related expenses, and scholarships and/or grants, taxable or not. A 1098-T form must also be provided to each applicable student.

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UW institutions will issue a 1098-T to any student who:

  1. Is entitled to receive a 1098-T, or
  2. Requests a 1098-T in advance of the time those forms need to be submitted for IRS processing.

UW institutions will issue a copy of a previously issued 1098-T to any student to whom that 1098-T was previously issued.

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The UW system does not determine whether your education benefits are being taxed by your employer. As such, scholarships and grants are increased by 100% of any employer provided payments under a formal billing arrangement, and it is up to the student to adjust their qualified tuition and related expenses accordingly based on the taxability of their employer benefits.

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This information may be found on your campus’ Student Information Systems on your tuition account or on-line billing statement history. If you are a parent looking for this information for a student, please ask your student to access this information for you.